222 Gun Privacy Policy — How We Handle Your Personal Data

1Overview

222 Gun operates as an online gaming platform serving Pakistani players. In the course of providing our services — account management, payment processing, game delivery, customer support, and promotions — we necessarily process personal data relating to our users. This policy is our commitment to doing that responsibly.

We understand that privacy is not a minor concern for Pakistani users. Your CNIC details, mobile wallet information, and betting activity are sensitive data. We do not take lightly the responsibility of holding that information. Every system, process, and third-party relationship at 222 Gun is evaluated against a simple standard: does this respect our players' privacy, and is our handling of their data something we can explain clearly and stand behind?

This policy answers the questions we most commonly receive from Pakistani players about their data: what we collect, why we need it, who might see it, how long we keep it, and what you can ask us to do (or stop doing) with it.

2Data We Collect

222 Gun collects personal data in the following categories. We only collect what we genuinely need — not everything that is technically possible to gather.

3How We Use Your Data

Every piece of data 222 Gun holds about you is used for a specific, legitimate purpose. We do not process data speculatively or build profiles beyond what is needed to operate the platform properly. The primary purposes are:

• Account Management: Creating and maintaining your 222 Gun account, verifying your identity, and managing your login credentials securely.
• Payment Processing: Processing your PKR deposits and withdrawals via your chosen payment method — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or Visa/Mastercard. Verifying that the payment method belongs to you.
• Game Delivery: Providing access to cricket betting, live casino, card games, Aviator, and all other 222 Gun game categories. Recording game outcomes for dispute resolution and audit purposes.
• Bonus and Promotions Administration: Tracking wagering progress toward bonus requirements, verifying eligibility for promotions, and administering referral and VIP programmes.
• Compliance and Anti-Fraud: Complying with anti-money laundering (AML) obligations, verifying player age, detecting and preventing fraudulent activity, and responding to regulatory requests.
• Customer Support: Responding to your queries, resolving disputes, and maintaining records of support interactions for quality and training purposes.
• Responsible Gaming: Monitoring play patterns to identify signs of problematic gambling behaviour and supporting players who use responsible gaming tools.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the platform experience — page performance, game loading times, payment flow usability.
• Marketing Communications: Sending you relevant promotional information about 222 Gun offers — only where you have opted in to receive such communications. See Section 11 for full details.

4Legal Basis for Processing

222 Gun processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:

• Contractual Necessity: Processing your identity data, financial data, and gaming activity data is necessary to provide the services you signed up for. Without this processing, we cannot operate your account, process your deposits and withdrawals, or deliver game services.
• Legal Obligation: AML regulations, age verification requirements, and tax reporting obligations require us to collect and retain certain data regardless of individual preference. This data is retained for the minimum period required by applicable law.
• Legitimate Interest: Fraud detection, platform security, and aggregated analytics are conducted based on 222 Gun's legitimate interest in operating a secure and functional platform. In each case, this interest is balanced against player privacy rights and does not override them.
• Consent: Marketing communications and non-essential cookies are processed only where you have given specific, informed consent. You may withdraw consent at any time without affecting other processing activities.

5Data Sharing

222 Gun does not sell your personal data to third parties. Full stop. We share data only where it is necessary to deliver our services or meet a legal obligation, and only with parties who are contractually bound to handle your data with equivalent security standards.

The categories of third parties who may access your data are:

• Payment Processors: Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners receive the transaction data necessary to process your deposits and withdrawals. They do not receive your full gaming history.
• Identity Verification Providers: Where automated or manual KYC verification is required, we share identity documents with certified verification providers operating under strict data handling agreements.
• Gaming Technology Providers: The providers of specific games on the platform (live casino studios, Aviator game provider) receive technical data necessary to deliver those games — typically a session token, not your full personal profile.
• Fraud Prevention Services: Anonymised or pseudonymised data may be shared with industry fraud prevention networks to identify and block known fraudulent patterns. This does not include your name or full CNIC details.
• Regulatory Authorities: Where legally required — for example, in response to a court order, regulatory investigation, or AML reporting obligation — 222 Gun will provide data to the relevant authority. We will notify you of any such disclosure where legally permitted to do so.
• Customer Support Tools: Our customer support platform processes communication records to facilitate support delivery. All such tools are selected based on their security certifications.

6Data Retention

222 Gun retains your personal data for as long as is necessary for the purpose it was collected, subject to legal minimum retention requirements.

• Active Account Data: Retained for the duration of your account and for a minimum of five years following account closure, as required by AML regulations.
• Transaction Records: Financial transaction records (deposits, withdrawals, bet history) are retained for a minimum of seven years in line with standard financial record-keeping requirements.
• Support Communications: Chat logs and email correspondence are retained for three years following the last communication, for dispute resolution and quality purposes.
• Technical Logs: IP address logs and session data are retained for 12 months and then purged unless retained as part of an active fraud or compliance investigation.
• Marketing Consent Records: Records of your opt-in (or opt-out) to marketing communications are retained for as long as your account is active plus three years, to demonstrate compliance with consent requirements.

When data is no longer required and no legal retention obligation applies, it is securely deleted from 222 Gun systems and from the systems of any data processors who held it on our behalf.

7Security Measures

222 Gun applies industry-standard technical and organisational security measures to protect your personal data. The key measures in place are:

• TLS Encryption: All data transmitted between your device and the 222 Gun platform is encrypted using TLS 1.3 (Transport Layer Security). The padlock icon in your browser confirms this is active during your session.
• Encrypted Data Storage: Sensitive data fields — including identity documents and payment references — are encrypted at rest using AES-256 encryption.
• Access Controls: Internal access to player data is role-based and logged. Only staff who require access to specific data to perform their job function can access it. All internal access is audited.
• Two-Factor Authentication: 222 Gun supports and recommends two-factor authentication for player accounts. Players with 2FA enabled receive an additional one-time code at login, protecting their account even if their password is compromised.
• Regular Security Audits: The 222 Gun platform undergoes regular independent security assessments, including penetration testing, to identify and address vulnerabilities before they can be exploited.
• Incident Response: In the event of a data security incident affecting your personal data, 222 Gun will notify affected players within 72 hours of becoming aware of the breach, in line with applicable notification standards.

While 222 Gun applies robust security measures, no internet-based service can guarantee absolute security. You should also take reasonable steps to protect your own account — using a strong, unique password and enabling two-factor authentication are the most effective measures you can take on your side.

8Cookies & Tracking Technologies

222 Gun uses cookies and similar technologies on the platform. A cookie is a small text file placed on your device when you visit the site. Cookies serve several functions — some are essential to the platform working at all; others help us understand how the platform is used and improve it over time.

You can manage your cookie preferences through the cookie settings panel accessible from the footer of the platform. Note that disabling analytics or functional cookies may limit some aspects of the platform experience but will not affect your ability to play, deposit, or withdraw.

9Your Rights

As a 222 Gun player, you have specific rights in relation to your personal data. These rights apply regardless of whether your account is active or closed. To exercise any of these rights, contact the support team via live chat or email at support@222gun.net — requests are processed within 30 days.

10Children's Privacy

222 Gun does not knowingly collect personal data from individuals under the age of 18. The platform is strictly for adults. Age verification is conducted as part of the registration and withdrawal process, and accounts found to belong to underage individuals are closed immediately with all associated data deleted (except where retention is required for compliance purposes).

If you believe that a minor has registered an account at 222 Gun, please contact support immediately at support@222gun.net. We take these reports seriously and investigate them as a priority.

11Marketing Communications

222 Gun may send you promotional messages about active offers, new game launches, seasonal bonuses, and VIP programme updates — but only if you have opted in to receive them at registration or through your account notification settings.

We communicate through the following channels:

• SMS: Short messages to your registered Pakistani mobile number about time-sensitive promotions (Eid bonuses, weekend reload reminders, Aviator tournament updates).
• Email: More detailed promotional emails with full terms, new game announcements, and monthly account summaries.
• In-App Notifications: Notifications within the 222 Gun platform dashboard when you are logged in — these are always related to your account activity and cannot be fully disabled while your account is active.

You can opt out of SMS and email marketing at any time by:

• Updating your notification preferences in your account dashboard (Settings → Notifications)
• Replying STOP to any marketing SMS
• Clicking the unsubscribe link in any marketing email
• Contacting the support team directly

Opting out of marketing communications does not affect transactional messages — you will still receive SMS and email confirmation of deposits, withdrawals, and security events regardless of your marketing preference settings.

12Policy Changes

222 Gun may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. Material changes — meaning changes that materially affect how we use your data or your rights — will be communicated to registered players by email and in-platform notification at least 14 days before taking effect.

The version date shown at the top of this page reflects the most recent update. We recommend reviewing the Privacy Policy periodically, particularly if you receive a notification of a change. Continued use of the platform after the effective date of a revised policy constitutes your acknowledgement of the updated terms.

13Contact

For any privacy-related questions, requests to exercise your data rights, or concerns about how 222 Gun handles your personal information, please contact us through any of the following channels:

• Live Chat: Available 24/7 from your account dashboard — the fastest way to reach the team for any privacy question
• Email: support@222gun.net — privacy and data requests receive a response within 48 hours during business days

When submitting a data rights request, please include your registered email address and a description of your request so we can verify your identity and locate your records efficiently. We do not charge a fee for processing standard data rights requests.